Accessibility statement for New Futures Network

This accessibility statement relates only to New Futures Network on GOV.UK.

New Futures Network on GOV.UK is run by the Pink Umbrella Studios. The New Features Network website is provided by Pink Umbrella Studios on behalf of the Government Communications Service.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • the video controls do not have enough contrast
  • some video controls have a tooltip which does not stay open when moving the cursor to them

What to do if you cannot access parts of this website

Get content in other formats

You can get GOV.UK pages and documents in different formats, including:

  • audio CD
  • braille
  • British Sign Language (BSL)
  • large print
  1. Contact GOV.UK.
  2. Add the web address (URL) of the page the content’s on.
  3. Describe the format you need, for example audio CD, braille, BSL or large print.
  4. Enter your name and email address.

We’ll aim to reply within 2 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that are not listed on this page or think we’re not meeting accessibility requirements, please contact us by doing the following:

  1. Contact GOV.UK.
  2. Add the web address (URL) of the page the content’s on or choose the whole site.
  3. Let us know your issue.
  4. Enter your name and email address if you want a response, or leave this blank if you want to remain anonymous.

If you request a response, we’ll aim to reply within 2 working days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility 

GDS is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Various elements throughout the website has insufficient colour contrast. This fails WCAG 2.1 AA success criterion 1.4.11 (non-text contrast). We will continue to look for a more compliant contrast.

How we tested this website

This website was last tested in January 2021. The test was carried out by accessibility staff in Pink Umbrella Studios.

We used this approach to deciding on a sample of pages to test:

  • We looked at all pages published since January 2021

We tested the following pages:

  • Home (
  • How we work (
  • Case studies (
  • Resources (
  • Register (

This statement was prepared on 22nd January 2021. It was last updated on 24th January 2021